Dansoria Platform Terms and Conditions of Service
Last updated: September 4, 2026
1. About these terms
These Terms and Conditions ("terms") govern the use of https://www.dansoria.au/ ("the platform") and the booking of any goods and services from it. The platform is owned and operated by HILTON DENIS (ABN 89 062 603 062) trading as Dansoria ("Dansoria", "we", or "us").
You agree to these terms when you create an account, and again each time you book. If you list on Dansoria as a Studio or Choreographer, our Provider Terms apply to you as well.
Please read them. If you do not agree to them, please do not create an account.
Please also note that by accessing, using or browsing the platform, you agree to be bound by these terms. Dansoria reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. By using the platform, you acknowledge that you have read and understood these terms.
2. Dansoria is a marketplace
Dansoria is a marketplace. We help Students find Studios and Choreographers (together, "Providers"), and we provide the listings, booking, payment and payout tools that let them do business with each other. We do not run the classes. We do not employ Providers, tell them how to teach, or promise you that a class will be any good. The Provider does all of that.
What we do give you is the booking service, and the platform it runs on. The consumer guarantees under the Australian Consumer Law apply to that.
All bookings from the platform incorporate these terms. No conduct on our part shall be construed as the acceptance by us of terms or conditions inconsistent with these terms. Any variance must be agreed in writing by both parties.
3. Your account
To create an account, you must be at least 16 years old and able to enter a binding agreement. If you are under 18, you can only have an account with a parent or guardian involved, and they must make and pay for your bookings.
Keep your details accurate and up to-date and keep your password confidential. You are responsible for what happens on your account.
Do not pretend to be someone else, sign up with false details, or try to get around a suspension.
4. Using our platform
**Information on the platform.** We try to keep the platform accurate, but we cannot promise it always is. Class times, prices and availability are set by Providers, not by us. If something is wrong and it affects a booking you have made, tell us and we will do our best to rectify it.
**Our content.** The platform, its design, our name and logo, and the text, graphics and software we put on it belong to us or are licensed to us. Listings, profiles and posts belong to whoever created them. You are welcome to look at anything on the platform and to save or share a page for your own use. You may not copy the platform or its content to republish it, sell it, or build something else with it.
**Links.** We sometimes link to other people's websites. We do not control them and we are not responsible for what is on them.
Please do not:
- copy, scrape or harvest content from the platform in bulk, including to train or fine-tune an AI model, unless we have agreed in writing;
- upload anything harmful, including viruses or malicious code; or
- try to break into, overload or interfere with the platform, our systems, or anyone's account.
**Your own device.** No website is risk-free. Please keep your own security software up to date.
5. Listings
Studios and Choreographers are responsible for the accuracy of their listings and profile information, including their business details, prices, availability, service descriptions, safety information, and any qualification, licence or check they say they hold.
We may remove, hide or restrict a listing that looks inaccurate, unsafe, misleading or unlawful.
**Advertised teaching opportunities.** Studios can advertise teaching opportunities on the platform, including on our home page. This is free during our launch period, and we will give reasonable notice before charging for it. Applying to one is an expression of interest. It does not create a booking, a payment obligation or a job.
6. Bookings
You can book a class, hire a studio, or request a choreographer.
A booking is confirmed only when the platform says it is confirmed. Depending on what you are booking, that may need the Provider to approve it, your payment to go through, or a spot to still be free.
7. Prices and payments
The price you see is the Provider's price plus our booking fee, and any tax. We show you the total before you pay.
**How the payment works.** The Provider is the merchant for your booking. Your card is charged on the Provider's own account with Stripe. We never hold your money. Our booking fee is part of the same charge and Stripe passes it to us automatically.
The charge will usually appear on your bank or card statement as the Provider's business name followed by DANSORIA — for example "SUNRISE STUDIO* DANSORIA". The Provider's name comes first because they are the merchant for your booking. On a booking made before 14 September 2026 you may see the Provider's name on its own.
We are not a bank and we do not hold money for you.
8. Refunds and cancellations
**Your rights under the Australian Consumer Law come first. Nothing in this clause takes away a right or remedy you have under that law, and the policy below applies on top of those rights, not instead of them.**
Unless we show you a different policy for a particular booking:
- **If you cancel more than 24 hours before the start time:** you get the Provider's price back. The booking fee is not refunded.
- **If you cancel within 24 hours, or you do not turn up:** the price is not refunded and neither is the booking fee.
- **If the Provider cancels, or the class does not go ahead:** you get everything back, including the booking fee.
- **If we get it wrong,** for example a studio slot is double-booked or reassigned after you pay: you get everything back, including the booking fee.
A snapshot of the refund policy in effect at the time of booking is stored with the booking record and applies to that booking.
Refunds go through Stripe back to your original payment method. How long that takes depends on your bank.
If you dispute a charge with your bank, we hold the Provider's payout for that booking until it is resolved. Please talk to us first if you can. Most problems are faster to fix directly than through a bank dispute.
9. Providers, safety and children
You contract with the Provider for the class, studio hire or choreography service itself.
Providers are responsible for delivering the service, for the venue, for safety, for their own qualifications and checks, for holding insurance, for meeting child-related obligations, and for their own tax and business affairs.
Subject to clause 13 and to your rights under the Australian Consumer Law, we are not responsible for the quality or safety of a Provider's service, for injuries or losses at a class, or for a Provider's failure to comply with the law.
**Safety.** Dance is physical and it carries risk. The Provider, not us, is responsible for the safety of the class and the venue. Think about your own health and ability, follow the instructor's directions, tell the Provider about any injury they should know about, and do not take part if it would not be safe for you.
**Children.** If a class involves children, the Provider must hold a current Working With Children Check ("WWCC") clearance, or the equivalent where they teach.
We ask Providers for that reference number and record it. We do not check it with the issuing authority, and recording it is not us saying the Provider holds a current clearance. Ask the Provider directly if you want confirmation of their WWCC.
10. Messages we send you
We send you messages you need in order to use the platform: booking confirmations, receipts, cancellation notices, support replies, safety notices and account alerts. You cannot opt out of these while you have an account.
We only send promotional email if you asked for it. You can unsubscribe at any time, and we will stop within 5 business days. Please refer our Privacy Policy for more information.
11. Rules, suspension and appeals
Please do not break the law, infringe someone's copyright, harass, threaten or abuse another user, or interfere with bookings, payments or our records.
Do not publish another person's personal information, or use what you find here to contact, track or harass them.
We may suspend or close your account where we reasonably need to, including for fraud, payment or safety risk, repeated cancellations, false information, or a breach of these terms.
If we do, we will tell you what we have done and why, unless the law stops us or telling you would compromise an investigation or create a safety risk. You can respond, and we will review it and tell you the outcome within 20 business days.
Immediate action may be taken where urgent risk, legal compliance, security, or user safety requires it.
If we suspend your account, we will not hold back money you are owed for services you have already delivered, except so far as we reasonably need to cover a refund, a chargeback, or a loss caused by your conduct. We will tell you what we are holding and why, and release the rest within 30 days of the issue being resolved.
12. Your content
What you post stays your property. You give us permission to host, show, adapt and share it as we reasonably need to in order to run, moderate, secure and improve the platform.
We will not use your content in advertising outside the platform unless you separately agree. We may promote a listing on our own pages, including our home page.
This permission ends when you delete the content or close your account, except for copies we have to keep under our Privacy Policy or by law, and anything already used in something we cannot reasonably pull back.
You must only upload content you have the right to use.
13. If something goes wrong
**Your rights under the Australian Consumer Law come first.** Nothing in these terms takes away a right or remedy you have under that law, and if any part of these terms tried to, that part does not apply.
Beyond that, and as far as the law allows:
- we provide the platform as it is, and we cannot promise it will always be available or error-free;
- we are not liable for indirect losses such as lost profits, lost opportunities or damage to reputation;
- where the law lets us limit our liability for a consumer guarantee, we limit it to supplying the service again or paying what that would cost. This limit does not apply to services of a kind people normally buy for personal or household use.
14. Indemnity
This clause does not apply to Students.
If you are a Provider, you cover us for any claim, loss or reasonable cost we suffer that is caused by your breach of these terms or the Provider Terms, by how you deliver or fail to deliver a booked service, by your listings or content, or by your breach of the law.
You agree to waive any and all claims that you now have or may have in the future against us which relate to or are incidental to any transaction, except where such waiver would contravene your rights under the Australian Consumer Law or other applicable legislation. You agree to indemnify and hold Dansoria harmless from and against any and all reasonable claims, loss or expense that may be incurred by us which relate to or are incidental to the performance of our duties as described in these terms, including all costs of defending ourself against a claim by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding. You further agree to indemnify and hold us harmless from any claim made by any third party due to or arising out of your use of this platform, the violation of these terms by you, or the infringement by you, or other users of this platform using your computer, of any intellectual property or other right of any person or entity, to the extent permitted by law.
15. General
**Notices.** We will email you at the address on your account, or post a notice in the platform. You can contact us at hello@dansoria.au.
**Transfers.** We can transfer these terms to someone else on notice to you. You cannot transfer them without our agreement, which we will not unreasonably refuse.
**If part of this does not work.** If a clause turns out to be unenforceable, it is removed and the rest still applies. If we do not enforce something straight away, we have not given up the right to.
**What survives.** Clauses 12, 13, 14, 15 and 16 continue to apply after your account closes.
**Things outside our control.** Neither of us is liable for failing to do something because of an event outside our reasonable control, other than paying money that is owed.
**The whole agreement.** These terms, our Privacy Policy, the Provider Terms where they apply, and any policy shown in the platform, are the whole agreement between us about the platform.
16. Applicable law
These terms are governed by the law of New South Wales and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts located there.
17. Contact us
- Booking, refund and safety support: hello@dansoria.au
- Privacy: privacy@dansoria.au
- Legal notices: hello@dansoria.au
Effective: 4 September 2026