Dansoria

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Terms & Conditions

Platform terms for using Dansoria in Australia.

Dansoria Platform Terms and Conditions (AU)

Last updated: July 12, 2026

These Terms are written for Australia, starting with New South Wales.

1. About These Terms

These Terms and Conditions govern access to and use of the Dansoria platform, including our website, applications, booking flows, payment flows, dashboards, communications, and related services.

By creating an account, browsing listings, making a booking, listing a service, or otherwise using Dansoria, you agree to these Terms.

If you do not agree, you must not use the platform.

2. Platform Role

Dansoria is a marketplace facilitator.

Dansoria:

  • helps Students discover Studios and Choreographers;
  • provides listing, booking, payment, and payout infrastructure; and
  • may provide account management, moderation, and support tools.

Dansoria does not:

  • employ Studios or Choreographers;
  • direct how classes, rehearsals, studio hire, or choreography services are performed;
  • guarantee bookings, earnings, availability, suitability, or outcomes; or
  • become a party to the in-person delivery of services between users, except to the extent required to process payments or comply with law.

3. User Types

The platform currently supports:

  • Students
  • Choreographers
  • Studios
  • Admin users

Additional role-specific obligations apply to providers under the Provider Terms.

4. Eligibility and Accounts

You must:

  • be legally capable of entering into a binding agreement;
  • provide accurate and current information;
  • keep login credentials secure; and
  • be responsible for activity on your account.

You must not:

  • impersonate another person or entity;
  • create an account using false or misleading information;
  • attempt to bypass suspensions, technical restrictions, or security controls; or
  • use the platform for unlawful, abusive, fraudulent, or harmful conduct.

You must promptly update your information if it changes.

5. Marketplace Listings and Information

Studios and Choreographers are responsible for the accuracy of their listings and profile information, including:

  • identity and business details;
  • pricing;
  • availability;
  • service descriptions;
  • safety-related disclosures; and
  • any stated qualifications, licences, checks, or approvals.

Dansoria may remove, restrict, edit, or hide listings that appear inaccurate, unsafe, misleading, unlawful, or inconsistent with these Terms.

6. Bookings

Bookings may include:

  • class bookings;
  • studio hire bookings; and
  • choreographer service requests and approvals.

A booking is only confirmed when the relevant workflow in the platform records it as confirmed.

Additional conditions may apply depending on the booking type, including provider approval, payment completion, capacity limits, or availability checks.

7. Pricing, Fees, and Payments

Pricing shown on the platform may include:

  • the provider-set price;
  • platform service fees, including a flat booking fee disclosed at checkout;
  • taxes if applicable; and
  • other disclosed charges.

The flat booking fee is disclosed before payment and is non-refundable, including where the underlying booking is refunded (see Section 8).

Payments are processed through Stripe or another nominated payment processor.

By making a payment through the platform, you:

  • authorise the payment processor to charge your selected payment method;
  • authorise Dansoria to collect, retain, deduct, and distribute funds in line with the booking, disclosed fees, refund outcome, these Terms, and applicable law; and
  • acknowledge that provider payouts may occur after booking completion, settlement timing, disputes, or other eligibility conditions.

Dansoria is not a bank, stored-value facility, or custodial wallet.

Dansoria may display studio-advertised teaching opportunities on platform surfaces, including the home page. Such promotional placement is currently free during Dansoria's launch period; Dansoria may introduce paid or prioritised placement in the future with reasonable notice. Applying to an advertised opportunity expresses interest only and does not create a booking, payment obligation, or employment relationship.

8. Refunds, Cancellations, and Australian Consumer Law

Bookings are made under the platform's standard cancellation and refund policy, which is displayed during booking, checkout, payment confirmation, and receipt flows. Unless a different policy is displayed for a specific booking, the standard policy is:

  • Full refund if cancelled more than 24 hours before the service start time.
  • No refund for cancellations within 24 hours of start, or for no-shows.
  • The booking fee is non-refundable.
  • If eligible, refunds are processed through Stripe back to the original payment method.

A snapshot of the refund policy in effect at the time of booking is stored with the booking record and applies to that booking.

Where a refund is approved or required:

  • Dansoria may facilitate the refund through Stripe back to the original payment method; and
  • timing may depend on processor and banking systems.

Nothing in these Terms excludes, restricts, or modifies rights that cannot be excluded under Australian Consumer Law, including consumer guarantees where they apply.

If there is any inconsistency between the displayed policy and non-excludable law, the law prevails.

9. Provider Services and Risk Allocation

Students contract with the relevant Studio and/or Choreographer for the supply of the underlying service.

Providers are responsible for:

  • service delivery;
  • venue readiness and access;
  • safety practices;
  • qualifications, checks, and permissions;
  • insurance where appropriate;
  • compliance with child-related requirements where applicable; and
  • any taxes, superannuation, registrations, or business obligations relevant to their activities.

Dansoria is not responsible for:

  • the quality, legality, safety, or suitability of a provider service;
  • injuries, property loss, or personal disputes arising from in-person attendance or service delivery; or
  • a provider’s compliance failures.

10. Child-Related Activities and Safety

If a class or service is child-related, providers must ensure they meet any applicable legal obligations, including Working With Children Check requirements or equivalent obligations that apply to them.

Dansoria may request self-declarations, references, or other safety-related information, but this does not amount to a guarantee, certification, or assumption of provider responsibility.

Users participate in classes, bookings, and in-person activities at their own risk, subject to rights that cannot be excluded by law.

11. Communications

Dansoria may send:

  • transactional communications needed to operate the platform, such as booking confirmations, payment receipts, cancellation notices, support responses, safety notices, and account alerts; and
  • marketing communications where consent is obtained or another lawful basis applies.

Users may opt out of marketing communications, but not essential service communications.

12. Platform Rules and Acceptable Use

You must not:

  • break the law;
  • infringe intellectual property rights;
  • misuse another user’s personal information;
  • harass, threaten, discriminate against, or abuse another user;
  • upload malicious code or attempt unauthorised access;
  • scrape or copy platform content at scale without permission; or
  • interfere with bookings, payments, records, or platform integrity.

Dansoria may investigate suspected misuse and take action including warning, suspension, cancellation, listing removal, refund holds, reporting to authorities, or account termination.

13. Suspension, Deactivation, and Appeals

Dansoria may suspend, restrict, or terminate access where reasonably necessary, including for:

  • fraud or suspected fraud;
  • payment risk;
  • safety risk;
  • repeated cancellations or misconduct;
  • false or misleading information;
  • breach of these Terms or the Provider Terms; or
  • legal or regulatory requirements.

Where appropriate, Dansoria may provide:

  • a reason for the action;
  • an opportunity to respond; and
  • an appeal or review path.

Immediate action may be taken where urgent risk, legal compliance, security, or user safety requires it.

14. Intellectual Property

Dansoria owns or controls the platform, software, branding, design, content structure, and related intellectual property, except for user-submitted content.

Users grant Dansoria a non-exclusive, worldwide, royalty-free licence to host, use, reproduce, adapt, display, and distribute submitted content as reasonably required to operate, promote, moderate, secure, and improve the platform.

You must only upload content you have the right to use.

15. Privacy

Our handling of personal information is described in the Privacy Policy.

By using the platform, you acknowledge that we may collect, use, disclose, and store personal information as described in that policy.

16. Liability

To the maximum extent permitted by law:

  • the platform is provided on an "as is" and "as available" basis;
  • Dansoria does not guarantee uninterrupted or error-free operation; and
  • Dansoria excludes liability for indirect, incidental, special, or consequential loss, including lost profits, loss of opportunity, and reputational harm.

Where liability cannot be excluded, it is limited to the minimum extent permitted by law.

If a guarantee or warranty is implied by law and cannot be excluded, then our liability is limited, where permitted, to resupplying the relevant services or paying the cost of having them resupplied.

17. Indemnity

You indemnify Dansoria and its officers, contractors, and affiliates against claims, losses, damages, liabilities, and costs arising from:

  • your breach of these Terms;
  • your misuse of the platform;
  • your listings, services, or content;
  • your breach of law; or
  • your infringement of another person’s rights.

This clause applies to the extent permitted by law.

18. Changes to the Platform and Terms

Dansoria may update the platform, features, fees, workflows, or these Terms from time to time.

Where changes are material, we will take reasonable steps to notify users, such as by platform notice, email, or updated publication date.

Continued use after the updated Terms take effect constitutes acceptance of the revised Terms.

19. Governing Law

These Terms are governed by the laws of New South Wales, Australia, unless another mandatory law applies.

You submit to the non-exclusive jurisdiction of the courts of New South Wales and courts hearing appeals from them.

20. Contact

  • Business name: Dansoria
  • Support and legal notices: hilton@dansoria.au
  • Phone: 0484 554 927
  • Address: 1 Nalya Ave, Patonga NSW 2256, Australia