ansoria

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Privacy Policy

How Dansoria collects, uses, and protects personal information.

Dansoria Privacy Policy (AU)

Last updated: October 3, 2026

This platform is owned and operated by HILTON DENIS (ABN 89 062 603 062) trading as Dansoria. In this Privacy Policy, "we", "us" and "our" means Dansoria.

We are committed to protecting your privacy and handling your personal information with transparency, care and respect.

This Privacy Policy is made in accordance with the Privacy Act 1988 (Cth) (the "Privacy Act") and the Australian Privacy Principles ("APPs") contained in Schedule 1 of the Privacy Act and outlines how we collect and manage personal information.

"Personal information" means information about someone who is identified, or who could reasonably be identified. Your name, contact details, date of birth and payment details are all personal information.

We may update this Privacy Policy. The current version is always at dansoria.au/legal/privacy with the date it took effect. If a change materially affects how we handle your information, we will email you or post a notice in the platform.

Read this with our Platform Terms and Conditions, and with our Provider Terms if you list on Dansoria.

Who this covers

We collect information about Students, about Choreographers and Studios (we call them "Providers"), about people who visit the site without signing in, and about people who contact us.

What Personal Information We Collect and Hold

  • **Your account.** Your name, email address, phone number, date of birth, login details and account status. If you have a profile or a listing: your display name, biography, photo, business name, venue details, specialties, rates and availability.
  • **Your date of birth.** We ask for it when you sign up, because you have to be at least 16 to have an account and at least 18 to list as a Provider. We also use it to work out when you turn 18, because until then you cannot post in the community feed. Only you and our administrators can see it. It is never shown on your profile and no other user can see it.
  • **Provider business details.** Your legal name, business structure, ABN, GST status, tax residency, address and phone number. If you are reported to the tax office as an individual, we also hold your date of birth for that purpose — see Tax reporting below. A Working With Children Check reference number, if you list a class as child-related.
  • **Bookings and payments.** Your booking history, payment and payout status, receipts, refunds and cancellations, and Stripe account identifiers. We never see your full card number, and we never see a Provider's bank account number.
  • **Class attendance.** A record that you checked in to a class, or were marked present, and when. If a host reverses a check-in, we record that too.
  • **The community feed.** Your posts, comments, likes and images, and the display name, role and photo shown with them. If someone reports a post, we record who reported it.
  • **Messages and support.** Your support requests and our replies, records of notifications and emails we sent, and whether and when you agreed to marketing.
  • **How you use the site.** We record basic events like a class page being viewed or a signup step being finished. Each one records what happened, the page, a random session code and, if you are signed in, your account. We treat these as personal information for signed-in users. We do not try to work out who a signed-out visitor is.

Our hosting, database and email providers keep their own server logs, which can include IP addresses and browser details. Those logs are theirs, not ours.

We use local storage in your browser to keep you signed in and remember your settings. We do not use advertising or tracking cookies.

How we collect Personal Information

Mostly you give us Personal Information: when you sign up, fill in your profile or business details, create a listing, book, check in to a class, post in the feed, connect a payout account, or contact us.

We also get some from Stripe and our other suppliers, from other users who report a problem involving you, and sometimes from government agencies.

**Unclaimed Studio listings.** We also create a small number of Studio listings ourselves, from information a dance business publishes on its own website — its business name, venue address, website, and the business email and phone number it publishes. We do this so people can find studios in their area, and so the business can take over the listing if it wants to.

A listing we created this way is clearly marked **unclaimed** on the page. It means exactly what it says:

  • The business is not a Dansoria member, has not signed up, and has not endorsed us
  • The listing cannot be booked, hired or paid for on Dansoria
  • We hold no account, bank or payment details for it, because there is no account

We only publish what the business already publishes about itself. We do not copy its photos, logo or wording, and we do not add prices, schedules, facilities or anything else we cannot see on its own site.

If a listing is yours, you can claim it — see "Claiming a Studio listing" below — or ask us to correct or remove it at any time by emailing hello@dansoria.au. We will act on a removal request; you do not have to give a reason.

Claiming a Studio listing

To claim an unclaimed listing you first create a Studio account in the normal way, then submit a claim from the listing. We check every claim by hand, against the contact details the business publishes on its own website, before approving it.

Until we approve it, a claim is private: only you and our administrators can see it, and it gives you no control over the listing. We keep a record of who claimed what, when, and what we decided, so a decision can be reviewed later. Approving a claim moves the listing's details onto your own Studio profile and retires the listing — it never overwrites anything you have already written yourself.

Why we collect and use Your Personal Information

We use your information to:

  • run your account and your bookings;
  • handle payments, payouts, receipts and attendance;
  • run the community feed and deal with reported content;
  • help you when you contact us, and send you the messages you need;
  • check that Providers are who they say they are, and check you are old enough to have an account;
  • meet our tax reporting obligations;
  • look into fraud, safety concerns and disputes;
  • make the platform work better, and keep proper records;
  • meet our legal obligations; and
  • send you marketing, if you asked for it.

Tax reporting

This applies to Providers only. It does not apply to Students.

Australian tax law requires online platforms to report the income of the people who earn money through them. To do that, we have to give enough detail to identify you. We disclose this information, along with your income and fee totals for the period, as required by law and to the Australian Taxation Office, and to our registered tax agent if they lodge the report for us.

For most Providers we need your legal name, business structure, ABN, address and phone number. If you are reported as an individual, which includes sole traders, we also need your date of birth. If you work through a company, trust or partnership, we do not.

Only our administrators can see these details. Your date of birth is never shown on your profile, no other user can see it, and we do not display it back to you.

We keep these records for 5 years from the date the report is lodged, then delete them. That applies even if you close your account.

If you do not give us these details, we cannot switch your account on to take bookings.

You can check and correct what we hold in your dashboard, or by contacting us.

Marketing

We send you messages you need to use the platform: welcome emails, booking notices, receipts, cancellation notices, payout alerts and security notices. You cannot turn these off while you have an account.

We only send promotional emails to you if you sign up for those emails. Those emails will identify Dansoria as the sender and have an unsubscribe function. If you unsubscribe, we stop within 5 business days.

We do not send marketing for anyone else, and we do not share your details to anyone else so they can market to you.

Who we share it with

We share your information with:

  • the Provider you book with. They see your name and your booking. A class host sees who is booked in and who checked in. Providers do not see your payment details;
  • the suppliers who help us run the platform, listed below;
  • our professional advisers;
  • anyone buying or taking over our business; and
  • regulators, courts, law enforcement and other government agencies. We disclose personal information where the law requires it, including to the Australian Taxation Office.

We do not sell, rent or trade personal information.

Disclosure of Personal Information to Third Parties

  • **Google Firebase and Google Cloud** run the platform: hosting, sign-in, the database and file storage. They hold most of what we hold.
  • **Stripe** handles payments, refunds and payouts. Providers have their own Stripe account and give Stripe their identity documents and bank details directly, not through us. Stripe tells us about payment and payout status, refunds, and the account holder's name.
  • **Google Maps** turns a venue address into the right timezone, so class times show correctly. It gets the address on the listing, which may be someone's home if they teach from home. We use only the timezone.
  • **Resend** sends our email. It gets your email address and the message.
  • **Vercel** hosts the website and handles web requests, including IP addresses.

We also send operational alerts about payment and payout problems to a Dansoria administrator's email address. These alerts can contain booking and payment details.

Overseas Disclosure of Personal Information

Where your information is **stored** and where it is **processed** are different questions, so both are set out below.

**Stored in Australia.** Our database and our file storage are located in Sydney, Australia. Between them they hold most of what we hold: your account, your profile, bookings, payment records, posts and comments, and uploaded images.

**Processed overseas.** These suppliers handle information outside Australia:

  • **Google Cloud Functions** — the code that runs the platform — operates in the **United States**. It reads and writes the Australian database, so your information is processed in the United States even though it is stored in Australia.
  • **Google Firebase Authentication** holds your sign-in details in the **United States**.
  • **Google Maps**: the **United States**.
  • **Stripe**: the **United States** and **Ireland**.
  • **Resend**: the **United States**.
  • **Vercel** serves the website from the **United States**, with static content delivered from servers around the world.

We take reasonable steps to make sure they handle your information consistently with the APPs, and we stay accountable for how they handle it.

What is public

Some things on Dansoria are public. Anyone can see them, signed in or not, and search engines can index them:

  • Choreographer and Studio profiles: display name, biography, specialties, rates and photos
  • The city a Choreographer says they are currently in, if they choose one. It is optional, you can change it whenever you travel, and you can remove it at any time by choosing "prefer not to say". An administrator may correct it.
  • The street address on a Studio listing, so people can find the venue
  • Unclaimed Studio listings: the business name, venue address, website and the business email and phone number the studio publishes on its own site, marked as unclaimed and not bookable
  • Class listings: title, description, time, price and images
  • Community feed posts and comments, with the poster's display name, role and photo. Students appear under a plain name with no link. Providers appear under a name that links to their profile.

Uploaded images. Anyone with the direct link to a file can open it, signed in or not, and whether or not the post or profile it appeared in has since been taken down. Removing an image takes it off display. It does not stop an existing link working.

Teaching from home? The address you enter on a Studio listing is published and can be indexed by search engines. Think carefully before using a residential address.

Treat anything you post in a public area as permanently public. Do not post a photo of someone else without their agreement, and never a photo of a child without their parent or guardian's consent.

Children

You need to be at least 16 to have an account. If you are under 18, a parent or guardian has to be involved and they make and pay for your bookings.

Children under 16 cannot have an account. A child may attend a class booked by a parent or guardian, and in that case we hold no information about the child — the booking is in the adult's name, and any details the Provider needs about the child are given to the Provider directly, not to us.

We will take down a photo of a child if a parent or guardian asks, and we will not ask why.

**Working With Children Checks.** A Provider listing a child-related class has to tell us they hold a current clearance and give us the reference number. We do not check it with the issuing authority, and recording it is not us saying they hold one. Ask the Provider if you want confirmation.

We are getting ready for the Children's Online Privacy Code, which has to be registered by 10 December 2026, and we will update this when it applies.

Automated Decision-Making

Some things happen automatically: Our payment processor, Stripe, uses automated systems to assess the risk of payment transactions and to identify potentially fraudulent activity. Where a transaction is flagged, it may be declined automatically or referred to our team for human review before further action is taken. No automated decision-making used by Dansoria will produce legal or similarly significant effects on individuals without human review.

Security

We take reasonable steps to keep your information safe. We restrict each record to the people entitled to see it, and keep tax records to administrators only. Financial and identity records can only be changed on the server, not from a browser. Sign-in is protected by Firebase. We keep audit records of sensitive administrator actions. Our suppliers handle encryption and infrastructure security.

We have a documented plan for what to do if there is a data breach. If information is lost or exposed and we think it is likely to cause serious harm, we will tell the people affected and the Office of the Australian Information Commissioner as soon as we can.

Data Retention

We retain your personal information for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable law. When your personal information is no longer required for any such purpose, we will take reasonable steps to securely destroy or permanently de-identify it in accordance with APP 11.2. If you would like further information about our data retention practices, please contact our Privacy Officer.

  • Tax reporting records: 5 years from lodgement, then deleted. Fixed by law.
  • Bookings, payments and payouts: 7 years from the end of that financial year.
  • Account and profile after your account is closed: 12 months. There is no self-service delete button yet — email privacy@dansoria.au and we will close your account for you.
  • Class attendance: 24 months.
  • Posts and comments: until you or we delete them, or 12 months after you close your account.
  • Reports about content: 3 years after they are resolved.
  • Support messages: 3 years from the last one.
  • Marketing consent and unsubscribes: while we are sending marketing, plus 3 years.
  • Usage events: 26 months.

Your Rights — Accessing and Correcting Your Personal Information

Ask us and we will tell you what information we hold about you. Most of it you can see and change yourself in your profile and settings.

We will get back to you within 5 to 10 business days. We may check who you are first.

If we cannot give you everything, or we will not change something, we will tell you in writing, explain why, and tell you how to complain.

**Unclaimed Studio listings.** If we created a listing for your business and you want it changed or taken down, email hello@dansoria.au. We will correct it or remove it. You do not need a Dansoria account to ask, and you do not have to give a reason.

Complaints

If you think we have mishandled your information, email privacy@dansoria.au. Tell us your name, how to reach you, and what went wrong.

We will acknowledge it within 10 business days and give you a proper answer within 30 days. If we need longer, we will tell you why and when.

If you are not happy with our answer, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

Contact us

Privacy Officer, Dansoria, by email to privacy@dansoria.au. We aim to respond to all privacy enquiries within 5 to 10 business days.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations or regulatory guidance. The updated policy will be published on our website with a revised "Last updated" date at the top of this page. Updates to this Privacy Policy take effect immediately upon publication.

Effective: 4 September 2026