Dansoria Provider Terms (Studios and Choreographers) (AU)
Last updated: July 12, 2026
These terms apply in addition to the platform Terms and Conditions.
1. Scope
These Provider Terms apply to all Studios and Choreographers who list services, accept bookings, receive payments, or use provider features on Dansoria.
If there is any inconsistency between these Provider Terms and the platform Terms, the platform Terms prevail except to the extent these Provider Terms impose additional provider obligations.
2. Provider Status
Providers use Dansoria as independent businesses or contractors.
Nothing in these Terms creates:
- employment;
- partnership;
- joint venture;
- agency with authority to bind Dansoria; or
- exclusivity between Dansoria and the provider.
Providers control their own:
- pricing;
- availability;
- acceptance decisions;
- service delivery methods; and
- business operations, subject to platform rules and law.
3. Eligibility and Accurate Information
Providers must:
- provide accurate, complete, and current business and profile information;
- maintain current contact and payout details;
- only offer services they are lawfully able to provide; and
- promptly update information that affects bookings, compliance, safety, or payouts.
Providers must not make false, misleading, or deceptive claims.
4. Listings and Availability
Providers are responsible for:
- listing accuracy;
- capacity and scheduling accuracy;
- pricing;
- venue details;
- access instructions;
- service description accuracy; and
- availability management.
Dansoria may moderate or remove listings that create legal, operational, safety, or reputational risk.
### 4.1 Advertised Teaching Opportunities and Promotional Placement
Studios may publish advertised teaching opportunities for public display on Dansoria, including on the Dansoria home page.
- Advertised opportunities are public content: do not include personal contact details, and ensure the content is accurate and lawful. Dansoria may moderate or remove advertisements that create legal, operational, safety, or reputational risk.
- An application to an advertised opportunity expresses a teacher/choreographer's interest only. It does not create a booking, engagement, payment obligation, or employment relationship. Any subsequent engagement proceeds through Dansoria's booking flows and these terms.
- Public advertised placement is currently provided free of charge during Dansoria's launch period. Dansoria may introduce paid or prioritised placement in the future and will provide reasonable notice before any fees apply to new or existing advertisements. Placement, ordering, and prominence on Dansoria surfaces remain at Dansoria's discretion.
5. Bookings and Acceptance
Providers must act consistently with the booking workflows offered by the platform.
Where the platform allows a provider to approve or decline a request, the provider remains responsible for that decision.
Providers must not accept bookings they do not reasonably expect to honour.
Repeated cancellations, no-shows, unsafe conduct, or poor fulfilment may result in restrictions or removal from the platform.
6. Pricing and Fees
Providers set their own base prices unless the platform clearly labels an optional recommendation or promotional tool.
Dansoria may charge platform fees and payment-related fees as disclosed in the platform.
Providers authorise Dansoria to:
- collect booking amounts through the payment processor;
- deduct applicable fees, reversals, refunds, chargebacks, or adjustments; and
- release payout amounts when eligibility conditions are met.
7. Stripe Connect and Payouts
Providers must complete payout onboarding and maintain a valid connected payout account if they wish to receive payouts through the platform.
Payouts may be delayed, withheld, reversed, or blocked where reasonably necessary, including for:
- incomplete onboarding;
- processor or banking issues;
- missing or inaccurate account details;
- pending refunds or disputes;
- suspected fraud;
- legal or regulatory compliance requirements; or
- booking status issues.
Dansoria does not guarantee any payout timeline beyond what is required by law or processor rules.
8. Taxes, Superannuation, and Regulatory Responsibilities
Providers are solely responsible for:
- income tax;
- GST where applicable;
- superannuation obligations;
- business registrations;
- invoicing obligations;
- employment or contractor compliance within their own business; and
- any required permits, licences, or checks.
Dansoria may collect tax-related information for onboarding, reporting, or compliance support, but does not provide tax advice.
9. Refund Policies and Cancellations
Bookings made through the platform are subject to the platform's standard cancellation and refund policy displayed to the customer at booking time (full refund more than 24 hours before the service start; no refund within 24 hours of start or for no-shows; the booking fee is non-refundable).
Providers acknowledge:
- refunds may need to be processed where required by Australian Consumer Law, payment network rules, platform policy, or an approved dispute outcome;
- Dansoria may facilitate approved refunds through Stripe;
- where a refund is processed after a payout has already been released, Dansoria may reverse the corresponding payout amount from the provider's connected account; and
- booking records store a snapshot of the refund policy in effect at the time of booking, which applies to that booking.
Providers must not make representations to customers that purport to exclude non-excludable consumer rights.
10. Safety, Venues, and Child-Related Services
Providers are responsible for the safety and suitability of their service delivery, venues, staff, contractors, and participants to the extent applicable to them.
Providers must:
- maintain appropriate safety practices;
- provide accurate venue and activity information;
- avoid unsafe, discriminatory, or abusive conduct; and
- comply with child-related legal obligations if offering services to or involving children.
If a provider offers child-related services, they must ensure any required Working With Children Check or equivalent requirement is met.
11. Insurance
Providers are responsible for determining and maintaining any insurance reasonably appropriate to their services, venue operations, participants, and legal obligations.
Dansoria may request evidence of insurance or related information where reasonably necessary.
12. Communications and Marketing
Providers must use user contact details only for legitimate booking or service-related purposes unless additional consent is obtained.
Providers must not:
- send spam;
- use personal information for unrelated off-platform marketing without consent; or
- misuse contact information obtained through the platform.
13. Compliance Cooperation
Providers must reasonably cooperate with Dansoria in relation to:
- fraud checks;
- dispute handling;
- safety investigations;
- moderation reviews;
- legal complaints;
- tax or reporting record requests; and
- platform risk management.
This includes providing accurate supporting information within a reasonable time.
14. Moderation and Enforcement
Dansoria may review provider conduct, listings, records, and account activity to maintain safety, quality, compliance, and platform integrity.
Dansoria may take action including:
- listing edits or removals;
- warnings;
- payout holds;
- refund holds;
- temporary restrictions;
- suspension; or
- account deactivation.
Where appropriate, Dansoria may provide notice, reasons, and an appeal process.
15. Provider Content and IP
Providers retain ownership of their uploaded content, but grant Dansoria a licence to host, reproduce, adapt, display, and distribute it as reasonably necessary to operate and promote the platform.
Providers warrant they have the right to use the content they upload, including photos, videos, music references, logos, and promotional material.
16. Liability and Indemnity
To the maximum extent permitted by law, providers are responsible for their services, conduct, venues, staff, contractors, marketing claims, and legal compliance.
Providers indemnify Dansoria against claims, losses, liabilities, and costs arising from:
- provider services;
- provider breach of these Terms;
- provider negligence or misconduct;
- injury, loss, or damage connected to provider operations; or
- provider breach of law or third-party rights.
17. Termination
Providers may stop using the platform at any time, subject to completion of existing obligations and unresolved bookings, refunds, disputes, or payout matters.
Dansoria may suspend or terminate a provider account under the platform Terms or where provider conduct creates legal, safety, trust, payment, or operational risk.
18. Contact
- Business name: Dansoria
- Support, legal notices, and complaints: hilton@dansoria.au
- Phone: 0484 554 927
- Address: 1 Nalya Ave, Patonga NSW 2256, Australia